Contact Us
We firmly believe that high-quality equipment is the foundation of excellent experience. Therefore, we focus on performance, durability, and adventurous spirit to help you unleash your potential and empower every adventure.
FAQ
When was our company founded?
Our company was established on June 15, 2022, with headquarters in Hangzhou, China. We specialize in the research and development of team-building equipment, as well as the sale of sports equipment and related apparel.
Does the company have an office address? Can it be visited?
Our office address is Room 808, Building 18, Zhejiang Business College, No. 470 Binwen Road, Puyan Street, Binjiang District, Hangzhou City, Zhejiang Province, China. If you wish to visit or have a meeting, please make an appointment via email at least 3 working days in advance.
What are the company's main products?
We primarily offer sports equipment, gel blasters, and tactical apparel, serving football and tennis players and enthusiasts, football, tennis, or other sports clubs, tactical sports enthusiasts, Wargame players, outdoor sports and survival game participants, security/law enforcement training institutions, Wargame clubs, and everyday wearers who seek tactical functional apparel, committed to the value proposition of "Safe Competition · Professional Equipment · Compliant Entertainment." We are dedicated to providing users with people-oriented, safe, reliable, and professional-grade tactical sports equipment, promoting the standardized development of tactical entertainment and sports industries.
What categories are included in sports equipment?
Includes football shoes, football socks, shin guards, gaiters, ankle braces, knee braces, various custom team uniforms, knitted gloves, thermal gloves, sports neck warmers, knitted hats, goalkeeper gloves, towel wristbands, etc.
How to contact our company?
You can contact us in the following ways:
• Boss Hotline: +86 13216714919
• Email: henrychen@zhiciqinglv.com
• Working Hours: Monday to Friday 9:00-17:00
Is the product suitable for professional training?
Our equipment is designed to professional standards and has been adopted by multiple tactical training institutions and sports clubs. It can meet the demands of high-intensity training. Please visit our official website to view our main product brands.
FAQ
What is a gel blaster?
A gel blaster is an entertainment shooting device that uses hydrogel balls. It is a sports entertainment equipment, not a firearm, and is widely used in scenarios such as Wargame and tactical training.
How should gel balls be stored?
Unbloomed dried beads can be stored sealed for over 2 years; hydrogels that have bloomed are recommended for use within 48 hours, avoiding direct sunlight and high temperatures.
Are gel blasters legal and compliant?
All our gel detonators comply with relevant Chinese national standards, do not contain any imitation firearm structures, and are equipped with safety labels and user manuals at the factory. Users are requested to strictly abide by local regulations and use them in legal venues.
Can the gel blaster be taken on public transport?
No. Cities have control requirements for similar equipment. Please check local regulations before traveling. It is recommended to use a dedicated storage box and avoid displaying in public places.
Are gel balls safe?
Hydrogel pellets are made of degradable polymer materials, which are non-toxic and harmless. They break and disperse after hitting the human body, causing no harm. However, it is still recommended to wear protective equipment such as goggles.
Does the product have a warranty?
The whole machine is provided with a certain period of warranty, which depends on the product.
Consumable parts (gears, springs, etc.) can be replaced. Damage caused by human factors, modification, water ingress, etc. are not covered by the warranty.
FAQ
What is the difference between tactical clothing and ordinary sportswear?
Tactical apparel uses wear-resistant and tear-resistant fabrics (referencing the brand "Dragon Tooth"), multi-pocket modular design, and concealed storage functions, making it more suitable for high-intensity outdoor activities and tactical training scenarios.
Can clothing be customized?
Bulk customization is supported (details can be contacted via email). Please check product information for minimum order quantity. For details, please contact us via email.
How to choose clothing sizes?
Please refer to the size chart on the product page. Tactical apparel has a looser fit for ease of movement. If you have any concerns, please contact us via email for details.
What payment methods are supported?
We currently offer two payment methods: cash and bank transfer to our corporate account.
Can it be machine washed?
We recommend gentle machine washing, avoiding bleach and fabric softener, and hanging to dry. Please check the inner label for detailed washing instructions.
Can orders be canceled or modified?
If you need to make changes after the order is confirmed, please contact us via email for negotiation and processing.
FAQ
Where is the shipping origin?
Our company's warehouse is located in Hangzhou, China.
How to become a partner?
Please contact us via email for details.
How are logistics costs calculated?
All our products use CIF quotation format, negotiated at the actual price based on current circumstances.
Is there a franchise policy?
We are open to regional agency/franchise cooperation. Please inquire about specific policies via email.
Which areas does the delivery scope cover?
The specific situation will be subject to the actual circumstances after placing an order. Generally, delivery is possible.
How to contact for media interviews or cooperation?
Business cooperation email: [email protected], we will reply within 3 business days.